About This Job
District: LAHORE
Industry: N.G.O/ Social Services
Project: Punjab Skills Development Fund
Total Positions: 1
Employment Status: Regular
Role: Specialist - Program Operations
Level: G2
The Specialist - Program Operations at Punjab Skills Development Fund plays a critical role in managing and overseeing program operations to ensure effective delivery and compliance within the skills development sector, specifically technical and vocational education and training. To support the execution and day-to-day monitoring of PSDF-funded training contracts for assigned schemes and Training Service Providers (TSPs), in line with PSDF business rules and SOPs. The role verifies TSP deliverables (class commencement, trainee enrolment, attendance, assessment, completion and employment), processes TSP invoices and trainee stipend and final payment cases for recommendation, handles first-level queries and complaints from TSPs and trainees, conducts field visits, and maintains accurate data and periodic reports for the Assistant Manager / Manager Program Operations. This role is responsible for monitoring contracts and grants, verifying payments and deliverables of Training Service Providers, and addressing queries and complaints related to program execution. Excellent in MS Office and a solid understanding of CRM systems enhance the Specialist’s ability to maintain accurate data and generate insightful reports.
Years of Experience:
Masters/Bachelors (Hons) (16 years) : 3 year(s)
Gender: Both